Customer service

My account

• I forgot my password; how do I request a new one?

  You can request a new password by clicking ‘forgot password’.

• How do I make an account?

  You can create a Focus account upon completing your order. Or you can create an account at the icon next to the countries.

• How do I change my details

  You can change your details under the Account Details header.

• Where can I find my previous orders?

  You can find your earlier orders under the Orders header.